FAQs

Do you ship Internationally?
Unfortunately not at the moment. We currently ship anywhere in the UK. 

Do you accept Returns?
Due to hygiene reasons, we are unable to accept Returns unless there is a problem with your piece. 

Are your Collections sustainable?
We try to protect the environment where we can. Our postage packaging is recyclable and our Collections are sourced at the same time to minimise our transportation footprint.

Which payment methods do you accept?
We currently accept all major payment cards (credit and debit) as well as PayPal. There are no additional charges for any of these methods and all payments are processed securely in compliance with UK data protection regulations.

Are your products hypoallergenic?
Hypoallergenic simply means that a product is relatively unlikely to cause an allergic reaction. Since our products are nickel free or, like many alloys, contain only trace levels of nickel, we would not expect them to cause any allergic reaction. However if you are extremely sensitive to skin reactions, you should continue to wear materials which you have been comfortable with in the past. 

Do you charge for delivery?
Good news, we offer free shipping within UK! 

 

 

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HEAR FROM OUR CUSTOMERS

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MuseBox London
Maddison Forbes-sinclair
Love my earrings!

The loveliest earrings ever and an affordable price! Perfect pressies for birthdays and Christmas too. Couldn’t recommend more!

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MuseBox London
Maddison Forbes-sinclair
BEST JEWELLERY BRAND!

I absolutely love all of MuseBox London’s goods. I have ordered about 5 times from them now and am always so happy with everything I received! Amazing customer service too.

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MuseBox London
MICHELLE YUEN
New favourite jewellery brand!

Found out this brand when I went to Portobello market, in love with their designs, so trendy and unique. A-star quality, will definitely keep purchasing from them!

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MuseBox London
Cara Magennis
Amazing

Amazing quality jewelry especially for the price! Absolutely love the pieces I have bought and they’ve all arrived so quickly.

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MuseBox London
Evie Mundy
Such gorgeous Jewellery

Absolutely love my new necklace and earrings! I just want to buy everything!!